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Frequently Asked Questions
MOTOR CLUB Car & Bike Rentals is fully bonded by EOT (Greek National Tourist Board with license number 08-25-E-81-00245-0) and we have been in the car and bike rental business for 20 years now offering abundant experience.

Why should I pre-book online and not locally?

Bookings through the internet will cost you 10% to 30 % less than local rates, depending on the rental duration and the season of rental. You may book the vehicle you need without a deposit up front or using a credit card, you will pay at the delivery (after you get the vehicle you have booked).

How do I book?

Booking online:
Reservations can be made online at www.motorclubzante.gr.
Booking by telephone or what’s app:
Call, MOTOR CLUB Reservations on +30 2695053095 , call or send an SMS on our what’s app number +306974627143 We are open every day from 09h00 am to 22h00 pm
Or Send us an e-mail: info@motorclubzante.gr

What information do I need to provide, if I make an online booking?

     You will need to provide the following information when making a booking:
  • The dates and times of collection and return.
  • The rental location(s) for collection and return
  • The car or bike group required
  • Drive age at time or pick up
        We will then check for availability and provide a car or bike rental quote.
From the quote, you can choose whether or not to confirm the booking. If you decide to confirm, you will be asked to provide your personal details.
As soon as you send us your reservation, you will receive an automated confirmation in the form of a rental voucher that you will have to present to our rep during the vehicle pick-up.
When you collect your car you'll receive a Rental Agreement which shows you’re booking details.
If there is an availability problem for your selected vehicle, we will contact you as soon as possible by email to suggest amendments and alternative options. If you don’t hear from us, other than the automated confirmation that means that your reservation is accepted and valid as sent.

What about payment, deposit, or hidden extra costs?

You may book the vehicle you need without a deposit up front or using a credit card, you will pay at the delivery (after you get the vehicle you have booked).
We provide our customers with the following payment options:
Pay on delivery with cash or credit/debit card.
There are no hidden extra costs to surprise you. Prices including the best insurance package and all extra costs are clear and fair declared.

How do I collect my vehicle?

With Motor Club Rentals you can collect your rental vehicle from: our office on ZAKYNTHOS AIRPORT, your HOTEL anywhere in the island, the MAIN PORT,  BUS STATION (KTEL) or from our main office ,LAGANAS MAIN ROAD  . Just choose your delivery place on our request form.
Pick up / drop off service is free of charge 7 days a week from 08.00  to 22.00 .Pick up / drop off service outside these hours are subject to an additional charge of 15 € extra.
Airport Service
You can collect your vehicle as soon as you arrive directly at Zakynthos Airport. Our staff will meet you immediately outside the arrivals area on Zakynthos Airport.(GATE B)
Please look for a board with your name on it and the Motor Club logo 
Our representative will guide you directly to our Airport rental office.

Just in case you cannot find us, our airport office is: Leaving the arrival hall turn left, you will see the opposite a red- grey, large building with a big blue MOTOR GLUB logo in. It is 100 m, walk. Together with your booking confirmation you receive a map how to find us.
Flight Information: For airport pick-up it is essential that motorclubzante.gr receives the correct flight number and arrival time. You can do this either online or by phone. If this information is not available at the time of reservation, please ensure that you inform us at least 2 days prior to your departure, via email or by phone.

What happens if my flight is delayed?

With Motor Club Rentals are No additional charges in the occurrence of flight delays
All of our employees are fully informed with up-to-date information on arrival times or changes that may occur. They will wait for your arrival flight, to deliver your car, even if there is a delay.

Cancelation Policy

We don't charge any fee for cancellations, but we will appreciate an early notification in case you need to cancel.

How old do I need to be to rent?

Rent a Car 
To rent a car from MOTOR CLUB, you must hold a driving license for at least one year. Driver must be at least 21 and maximum 70 years old, at the date of pick up. If the driver is up to 23 years old, is only allowed to rent car groups A, B, .For groups C, D, E, L, F, FC ,MC , the minimum age is 23 For the rest of the other car groups the driver must be more than 25 years old.
Rent a Scooter, Motorbike, ATV
To rent a Scooter, Motorbike   or ATV from MOTOR CLUB you must held a driving license for at least one year
To rent a scooter or an 150 cc ATV, the minimum age is 18 years old and for ATV 310 cc - 450cc or motorcycle XT660cc the minimum age is 23 years old.

Which are the driver’s requirements to rent?

For renting any Car you need to have a valid Driver’s License for at least one year.
For renting a Scooters 50 cc ,is required a  valid driver’s license type , AM, or higher  ,for Scooters  125 cc  a valid driver’s license type A1 or higher, for Scooters  200 cc , a valid driver’s license type A2 or higher.
For renting a Motorbike XT 660 cc, is required a valid driver’s license type A.
For renting an ATV, is required a valid driver’s license type B.

Do I need an international driving license?

If you come from a EUROPEAN UNION COUNTRY your local full driving license is enough to drive.  Your local full driving license is also valid for countries which are listed as contracting parties in the Convention on Road Traffic, Vienna 1968. In case you come from any other country, (also USA / AUSTRALIA / CANADA) you need, without exception, an INTERNATIONAL DRIVING LICENSE. If you are not sure whether your country is included, please contact us (info@motorclubzante.gr) prior to making your reservation.

Are there mileage limits?

The rental rates offer free unlimited mileage, on the island of Zakynthos.

Will there be petrol in the car?

The Renter is obliged to return the vehicle with the same amount of fuel as it had when collected. There are plenty of fuel stations on Zakynthos Island.

Is it possible to take the car outside of the island of Zakynthos?

It is possible to take the car off the island of Zakynthos but only with a written approval from MOTOR CLUB RENTALS. There is an extra charge of 35 €( for outside Zakynthos Road Assistance ).
In any case, when driving outside Zakynthos Island without a written approval, the insurance is automatically cancelled.
Motorbikes and ATVs are not allowed to be taken outside Zakynthos.

Is it any map in?

Yes there is. Our friendly, professional staff will give you all the information you will need about driving in Zakynthos, as well as provide you with a helpful and detailed road map and directions to places of interest to ensure you have a unique holiday experience while visiting the island.

Where can I drop my vehicle off?

The rental vehicle may be returned to the same place you are collecting (or to another location, but only with a written approval from MOTOR CLUB RENTALS)

Does good insurance included in the car rates?

There is no doubt about it. Online Bookings are privileged and rates Includes, without any extra cost:
C.D.W Collision Damage Waiver (Include without any extra cost) - This limits your responsibility for any damage to MOTOR CLUB car bodywork. The most you would pay is your * Damage Excess * - The Collision Damage Waiver would pay the rest. The excess amount varies for each model and it appears in the lease agreement. Our online reservation system given option to “zero” the excess by choosing the optional “F.D.W (Full insurance with no excess AT ALL) at an exceptionally low charge
. S.C.D.W, Super Collision Damage Waiver policy covers your car for damages to tires- undercarriage - glass - and mirror. (Include without any extra cost)
P.A.I Personal Accident Insurance for driver and passengers. (Include without any extra cost)
T.P Theft Protection, also all  MOTOR CLUB  vehicles are automatically covered for Legal Liability, Third Party and Public Liability, as required by law. (Include without any extra cost)

What is the insurance policy for renting Scooter’s-Motorbike’s-ATV?

Online bikes Bookings are privileged and offer to our customers several insurance policies, to minimize their risk as much as possible.
All MOTOR CLUB  scooter's ,motorbike's & ATV"S are automatically covered for Legal Liability, Third Party and Public Liability, as required by law. In addition to that basic policy we provide "optional" Collision Damage Waiver insurance and Theft Insurance for the Scooters, Motorbikes and ATVs with an “excess” that varies with the model.
Helmets for Scooter Motorbike & Quads (ATV) are mandatory in Greece. We provide them to you free of charge. You are responsible for any fines for not wearing a helmet.

Are there any other mandatory insurance policies that are not included in the rates? Are there any hidden extras?

No there are not. All mandatory insurances are included in the rates. There are some optional policies, such as Baby seats, GPS, which are clearly presented as optional extras during the on-line reservation process.

Do I have to leave a deposit?

NO you don’t have to leave any cash deposit for the rental of car ,scooter ,motorbike   or ATV.

What if I break down or if I have an accident?

The Motor club provides 24-hour Road Assistance that covers all areas of the island. Simply call +30 2695053095 for further assistance.

Can I extend my reservation?

Yes you can, please contact us and we can arrange for you keeping the vehicle longer, if it is available. Contact with us at: +30 2695053095 or at: info@motorclubzante.gr

Your feedback

Your opinion counts, please during your rentals tell us if something is wrong by contacting us through mail at info@motorclubzante.gr. All issues raised are managed by an experienced team of company employees to ensure swift resolution.

How else can I contact you if I have more questions?

Renting from us means that you are not dealing with a computer or the robot employee. We are real people who understand real people’s needs. Feel free to contact us for any questions you have. You can send us an e-mail with your preferences at info@motorclubzante.gr or  call us directly at +30 2695053095 -+306944612066 ,what’s app +306974627143

 

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